Privacy Policy

Fleet Suite Data Processing Statements

How We Handle Your Data - The Essentials

We collect and use your information to provide our Fleet Suite service and improve your experience. Here's what we do and why:

What We Collect

Your contact details: name, email, phone, address, and company information

How you use our service: what you click, which recommendations you prefer, and your browsing patterns

Your fleet configurations: technical choices and preferences for optimization

Why We Need It

To serve you better: improve our recommendations and fix any issues

To stay in touch: send you relevant updates and opportunities - you can opt out

To meet our commitments: verify payments and ensure service quality through our partners

To connect you with support: share leads with qualified AWS partners when you need additional help

To improve the platform: analyze trends to help AWS better manage fleet availability for Fleet Suite applications

Who We Share It With

We may share your information with:

Our technology partners: for payment processing, service delivery, and platform maintenance

AWS and certified partners: when you request additional support or services

AWS directly: anonymized trend data to improve fleet management

Your Rights

You have full rights under UK GDPR including access, correction, deletion, and portability. Contact our Data Protection Officer for any concerns.

Our Privacy by Design Approach

We build privacy protection into our systems from the ground up - using technical obfuscation to protect your identity while still improving our service through trend analysis. We keep your active data as per our Service Level Agreement but don't promise to store it forever beyond that.

Legal Basis

We process your data based on:

Contract performance: delivering the services you've subscribed to

Legitimate interests: improving our service and business operations (balanced against your privacy rights)

Consent: for marketing communications (easily withdrawn)

Removable Standard Clauses: We rely on established UK contract law principles for interpretation, dispute resolution through English courts, and standard limitation periods rather than restating these extensively.

Controller Information

Data Controller: Scout & Swan / Little Ears Records Limited
Data Protection Officer: privacy@scoutandswan.com
Registration: ICO Registration Number ZB922460